NASSAU, BAHAMAS- Island Luck, in celebration of Gambling Awareness Month, donated $30,000 to Sandilands Rehabilitation Center to support its efforts to promote client safety.
The contribution is intended to train and assist Sandilands Rehabilitative representatives in their mission to help people with gambling addictions. Island Luck plans to launch other programs to emphasize the importance of customer safety, including the training their customer-facing staff to effectively identify potentially dangerous behaviors and appropriate responses. Additionally, Island Luck will be participating in the Gambling Awareness Conference later this year.
Kenny Mackey, Head of Marketing for Island Luck, emphasized consumer screening and said safety protocols initiated by Island Luck are in place to ensure customers are responsible and safe.
“Island Luck, as a leader in the gaming industry, believes it must actively work to ensure customers’ safe participation in the entertainment they provide,” Mackey said. He also praised the strategic work of the “village”, which includes partners from the Sandilands Rehabilitation Center and the Bahamas Gaming Board.
“You are always in control. We want our customers to understand that we have put in place certain guardrails for their safety,” he added. “As with highways, there are set speed limits. However, when a motorist exceeds these speed limits, measures are in place to help them avoid injury. So, in the same way, we encourage customers to know their limits and of course to respect them.
Paulette Dean, Chair of the Awareness and Gambling Addiction Program at Sandilands, expressed her gratitude for the partnership, saying it has brought many benefits to the lives of people at Sandilands Rehabilitation Center and to the community through the public and private health systems. The program plans to train several cohorts of community resource people who will join the team over the next 18 months.
Dr. Sean Leonardo Knowles, a physician specializing in gambling disorders, highlighted the seriousness of the disease and why the initiative was important. Up to 50% of people with a gaming disorder will have a comorbid condition that can range from mental illnesses to health problems.
For people in need of emergency help with their addiction, qualified counselors are available between 6 p.m. and 10 p.m. at 425-2360. The service will be extended until midnight after March.
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